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Tenant Tools

To help serve you, our tenant, better in all the ways we can, we have added a new section to our website. Here we hope you find everything you need to complete or receive any information concerning your unit, and your time with us. Thank you.












Just a Quick Question

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Accepted Forms of Payments



  • Cash - We accept cash in American Currency Only.


  • Direct Deposit - Must be arranged with the bank ahead of time.


  • Personal Check - Personal checks are accepted toward your monthly rent, only if the owner of the bank account, from which funds are being disbursed is also a registered tenant of the unit which rent is being paid. If someone else is paying your rent or payment is being made for an application fee, they must also provide a valid Photo ID. Check must be made payable to RM MANAGEMENT LLC. We do not accept post dated checks. If your payment is made today, your check will be deposited either today or the next day at the latest.


  • Business Check - Business checks are accepted toward your monthly rent. The person who has signed the check, must be present at the time of payment. A state manufactured I.D. must be presented before payment is accepted. Check must be made payable to RM MANAGEMENT LLC. We do not accept post dated checks. If your payment is made today, your check will be deposited either today or the next day at the latest.


  • Cashier’s Check - Cashier’s Checks are accepted toward your monthly rent. Check must be made payable to RM MANAGEMENT LLC. We do not accept post dated checks. If your payment is made today, your check will be deposited either today or the next day at the latest.


  • Money Order - Money Orders are accepted toward your monthly rent. Money Orders must be made payable to RM MANAGEMENT LLC.


  • Credit Card/Debit Card - Our company accepts American Express, Discover, MasterCard and Visa credit cards. Debit cards (also called check cards, ATM cards or banking cards) with a Visa or MasterCard logo on the front are also accepted, and ran through as Credit Cards. Subject to a 3% transaction fee.


  • Paypal - Payments must be directed to: rmmanagement@hawaiiantel.net. This is a business Paypal account. Personal Checks over $20 will be held 7-14 days to clear. If you send payment through paypal using a credit or debit card, a 3% transaction fee to be assessed.


If you are unable to bring in your rent during normal business hours, we do have night deposit box. Please feel free to place your papers or payment in an envelope and dont forget to write down the address of the property it's for.
    Tenant's Responsibilities
  • Pay rent and utilities according to rental agreement.
  • Maintain the premises in sanitary condition.
  • Dispose of garbage properly.
  • Pay for fumigation of infestations caused by the tenant (e.g. fleas from a cat).
  • Properly use and maintain all electrical, gas, heating, plumbing, and other appliances provided by the landlord.
  • Do not cause intentional or careless damage to the dwelling.
  • Do not permit "waste" (substantial damage to the property) or "nuisance" (substantial interference like a dog barking all night) to persist.
  • Upon moving out, restore the premises to the same condition as when the tenant moved in, aside from normal wear and tear.
  • Follow all written agreements in the lease or any other signed documents.
    Landlord's Responsibilities
  • Maintain and repair the premises to comply with housing codes and regulations.
  • Maintain structural components of the dwelling (roofs, floors, walls, fireplaces).
  • Provide adequate locks and keys.
  • Maintain electrical, plumbing, heating, and other appliances in good working order.
  • Keep the premises in reasonably weather-tight condition.
  • Control infestations by insects, rodents, and other pests before the tenant moves in. The landlord must continue to control infestations except in a house (e.g., single family dwellings) or when the problem was caused by the tenant.
  • In apartments, studios, or any dwellings excluding houses, the landlord must provide garbage cans and arrange for garbage removal.
  • Keep common areas such as lobbies, stairways and halls reasonably clean and free from hazards.
  • Make repairs to keep the unit in the same condition as when the tenant moved in, except for normal wear and tear.
  • Provide smoke detectors, and ensure they work properly when a new tenant moves in. (Tenants are responsible for maintaining detectors.)
A landlord is not responsible for the cost of correcting problems which are caused by the tenant.

    Landlord's Access to the Rental Property
    The landlord must give the tenant at least a two-day notice of intent to enter the property at reasonable times. The law states, however, that tenants must not unreasonably refuse to allow the landlord to enter the rental when the landlord has given at least one day's notice of intent to enter at a specified time to show the dwelling to prospective or actual buyers or tenants. Tenants also must not unreasonably refuse the landlord access to repair, improve, or service the dwelling. In case of emergency, the landlord can enter without notice.



Repairs

When something in the property needs to be repaired, the tenant's first step is to provide written (or otherwise agreed upon form of) notice of the problem to the landlord or person who collects the rent. The notice must include the address and apartment number of the rental and a description of the problem.

If possible, it's a good idea to deliver the notice personally. After giving notice, the tenant must wait the required time for the landlord to begin making repairs. Those allowable waiting times are:
• 24 hours for no hot or cold water, heat, or electricity, or for a condition that is imminently hazardous to life
• 72 hours for repair of refrigerator, range, and oven, or a major plumbing fixture supplied by the landlord
• 10 days for all other repairs

If repairs are not started within the allowable time, and you are paid up in rent and utilities, you may exercise the following options:

• Move out. After waiting the required time, the law allows tenants to give written notice to the landlord and move out immediately. Tenants are entitled to a prorated refund of their rent, as well as the deposits they would normally receive.
• Litigation or arbitration. A tenant can hire an attorney and go to court to force the landlord to make repairs, or, if the landlord agrees, the dispute can be decided by an arbitration service. Arbitration is usually less costly and quicker than going to court.
• Hire someone to make the repairs. In many cases, the tenant can have the work done and then deduct the cost from the rent. Before the work is done, the tenant must submit an estimate to the landlord. To speed up the repair process, the estimate can be given to the landlord along with the original notice of the problem. The total cost of the repairs that may be deducted from the rent cannot exceed the amount of one month's rent.

Despite what you may hear from trusted and well-meaning advisers, you may not withhold your rent payments until the landlord makes repairs. You can be evicted for doing this. If you are having problems, contact our office.



Moving Out

When you want to move out of a rental unit, it is important to give appropriate notice to your landlord. In most cases it is not necessary to provide written notice if you are moving out at the expiration of a lease, though you should check your rental agreement to determine what, if any, kind of formal notice must be given.
If you leave before a lease expires, you are responsible for paying the rent for the remainder of the lease. However, the landlord must make an effort to re-rent the unit at a reasonable price. If this is not done, the tenant may not be liable for rent beyond a reasonable period of time. If you stay beyond the expiration of the lease, and the landlord accepts the next month's rent, then you are assumed to be renting under a month-to-month agreement. Written notice at least 20 days before the end of the rental agreement is required to move out.


Maintenance Report

All fields marked with a * are required:
Date*
Name*
Phone Number*
Email Address
Property Address*
Maintenance Problem*




UNIT INFORMATION

 
 

1) What area do you wish to live?
2) What type and size of unit are you interested in?
3) What is the price range you wish to stay in?
4) Furnished or Partly Furnished?
5) Check any of the following: Pets, smoker, parking/how many, W/D, A/C, secure building, pool,...

 

PERSONAL INFORMATION

 
  

1) Letters of employment, referral, reference
2) Tax returns
3) Bank Statements
4) School information-acceptance, registration, financial aid, scholarships, grants etc.
5) Credit Report-within 1 month
6) Pay Statements

 
COMPLETED APPLICATION
 
   

1) Fill out application completely.
2) Provide back up documentation for information on application.
3) Sign and date application.
4) Notate which unit you are applying for.
5) When do you want to move in?
6) How long did you need the unit for?
7) Who is the unit for?

Print Out an Application

 

The above information should be compiled and completed prior to attending any showing. Once you have viewed the property and would like to proceed, give the packet of information to the property manager/landlord. Be prepared to put down a deposit on the unit to show your interest and intent. Although we do not, some rental agents may charge an application fee. Fees may run $10-25 per person.

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RM Management, LLC
94-378 Pupupani Street Waipahu Hawaii 96797
Phone 808.676.8300 Fax 808.677.9911
rmmanagement@hawaiiantel.net
Hours of Operation: Monday through Friday, 9:00 a.m. to 5 p.m.
Copyright© 2003 RM Management LLC. All rights reserved.